Terms and conditions of this website

  • The terms and conditions set out here are correct at the time of writing but may be subject to change at any time.

  • All images and contents of this website are subject to copyright and may not be reproduced without explicit permission of the owner / artist Emily Gregory-Smith.

  • All work sold on this site is unframed unless otherwise stated, and the dimensions refer to the unframed artwork.

  • The artist reserves the right to cancel or refuse a sale at any time.

  • The person buying the artwork must provide up to date information and address details, and the artist takes no responsibilty for work that is unable to be delivered due to a lack of accurate information.

  • All purchases must be made in pounds sterling; no other currency is accepted.

  • All customs and duties are the responsibility of the customer. Should any package be refused at delivery the customer is still liable for customs /duties and this will be deducted from the refund cost.

Purchasing

Returns / Refunds

  • If for any reason you are not completely satisfied with your purchase, a full refund is available, providing the item is wrapped in its original packaging and returned within 14 days of original receipt.

  • If you would like to return an item, please contact us via web form submission or email as soon as possible.

  • The returns parcel would need to be signed for and insured to the correct amount.

  • The work needs to arrive in good condition otherwise you will be liable for the value.

  • No responsibility will be taken by the artist for a returns shipment that does not arrive.

  • Unfortunately the cost of return shipping cannot be refunded.

  • The refund will be issued to the same account as was used for payment.

©2024 Emily Gregory-Smith. All rights reserved worldwide.